Sir or Madam,
 
All,
 
An AccessNow! request has been submitted on your behalf to provide you 'Viewer' access to the BCO (BMC Capacity Optimization) tool.  Once all the appropriate approvals have been obtained, you will be informed by an AccessNow! notification that your order has been "completed." 
 
After you receive notification from AccessNow! that your order has been completed, use your LAN ID and password to access BCO at...
https://bmcbco.fyiblue.com/console/
 
Viewer permissions allow you to view the Views tab, an interactive, dynamic reporting option, view the canned reports on the Reports tab, and view the device, business metrics, reports and charts on the Workspace tab (but not update). This level of access is more than adequate to consume the data available in BCO.
 
You may find these helpful in using BCO, but know the entire Capacity Planning Team is available to help in whatever way we can.
 
BCO Overview
http://BCO-Overview20131028a.pptx
 
We got an alert from the Monitoring Team!
OR Other Reason to Use BCO…
http://BCOUseCase001.pptx
 
Setup My Application and Make Reports.
How can BCO help?
http://BCOUseCase002.pptx
 
As an application SME what can BCO tell me about my application in workspace tab?
And a use case of high storage utilization.
http://BCOUseCase004.pptx
 
As an SME group, how can we conduct investigations when we do not always know what devices or reports would be helpful?
http://BCOUseCase006.pptx
 
Link to BCO user documentation... very large.
http://BMC_TrueSight_Capacity_Optimization_10.0.0.pdf

Thank you for your time from the Capacity Planning Team.